Fair questions.
What does a website actually cost?
Builds start at $1,500 and most clients land between $2,500 and $5,000, depending on how much design, copy, and SEO groundwork your business needs. Every package pairs a one-time build fee with a monthly care plan — that's the part that keeps your site fast, found, and booking after launch. No surprise invoices: we quote the full number on the call before any work starts.
How long until my site is live?
Most Launch builds go live in 2–3 weeks; Grow builds in 4–6. The pace mostly depends on how quickly we get your photos, prices, and policies from you — we'll give you a short checklist on day one so nothing stalls. You'll see the design direction within the first week, and nothing goes live until you've approved it.
Do you understand my industry?
We build specifically for local businesses that live on bookings — beauty and PMU studios first, trades and local services close behind. That means we already know the patterns that matter: deposits and policies handled up front, healed-work galleries that build trust, click-to-call for emergency trades, and showing up on Google in your town. If your business books appointments, we speak your language.
What's the monthly plan for? What happens after launch?
Your website is the part of your business that works while you sleep, and it needs someone watching it. The care plan covers hosting, security, edits when your prices or hours change, and the local-SEO work that compounds month over month. You'll get a plain-English report showing what's working. It also means you never chase down a developer again: when something needs changing, you message us and it gets done. Retainers run a 3-month minimum, then month-to-month — no long-term lock-in.
What if I don't like the design?
If you don't love the design direction after the first round, we'll rework it — or refund your build fee. Every build also includes 30 days of post-launch support, so the first month of "wait, can we change this?" is already covered. We'd rather lose a build fee than ship you something you don't want to show off.
How much of my time will this take?
Around two hours total for most builds: a kickoff call, a short checklist of things only you have (photos, prices, policies), and a review of the design direction. We write the copy, source the structure, and handle the technical side. You run your business; we'll come to you when we genuinely need a decision.
I get clients from Instagram — do I really need a website?
Instagram is where people find you; a website is where they decide and book. Without one, every new client has to DM you, wait for a reply, and negotiate a time — and the ones who message at 11pm and hear nothing book somewhere else. A site that shows your work, your prices, and a "book now" button turns followers into appointments without you touching your phone. Send us your handle and we'll show you exactly what's slipping through — that's the free teardown.
Why not just use GlossGenius or Vagaro?
Those are booking tools, not booking engines — they run your calendar, not your Google presence. They don't build local SEO, they don't do conversion design, and they don't get you found by someone searching "[your service] near me." We're integration-friendly: keep GlossGenius or Vagaro for the booking layer if it's working for you, and Larch 9 owns the growth layer — the site, the SEO, and the Google Business Profile that bring the bookings in the first place.
Something we didn't cover?
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